Friday, February 19 2010

GETTING a connection for TSTT’s Blink broadband Internet service is proving to take a lot longer than Nalicia Mohammed expected.

Mohammed, of Southern Main Road, Warrenville, said she applied for the service in October, last year, and was promised that technicians would have visited her home to install the required equipment within three weeks.

Some four months later Mohammed said she is still waiting.

She told Hotline she has been in contact with TSTT on numerous occasions and said she was told they (TSTT) were conducting some upgrade work in the area which should have been completed in January.

“When I called in January they said they completed the installation but there was a back log. I called a few days ago and one employee said my application never reached the installation department,” Mohammed said.

Contacted yesterday, TSTT’s media relations manager Graeme Suite promised to investigate Mohammed’s claim.